Protecting your private information is our priority. This Statement of Privacy applies to www.obexpest.com, and OBEX Pest Defense, LLC., and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to OBEX Pest Defense, LLC. include www.obexpest.com and OBEX. The OBEX website is a solicitation of pest control sales and customer portal site, which is also bound by the Privacy Policy set forth by Briostack, LLC. at www.briostack.com/privacy Open a new window icon. By using the OBEX website, you consent to the data practices described in this statement.

COLLECTION OF YOUR PERSONAL INFORMATION

In order to better provide you with products and services offered, OBEX may collect personally identifiable information, such as your:

  • First and Last Name
  • E-mail Address
  • Phone Number
  • Property Type

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services. These may include:
(a) registering for an account;
(b) entering a sweepstakes or contest sponsored by us or one of our partners;
(c) signing up for special offers from selected third parties;
(d) sending us an email message;
(e) submitting your credit card or other payment information when ordering and purchasing products and services.

To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We may also gather additional personal or non-personal information in the future.

USE OF YOUR PERSONAL INFORMATION

OBEX collects and uses your personal information to operate and deliver the services you have requested. OBEX may also use your personally identifiable information to inform you of other products or services available from OBEX and its affiliates.

SHARING INFORMATION WITH THIRD PARTIES

OBEX does not sell, rent, or lease its customer lists to third parties. OBEX may share data with service providers such as payment processors, hosting services, or marketing agencies to assist us in providing services to you. All third-party providers must adhere to strict confidentiality and data protection requirements, and they are prohibited from using your personal information for any purpose other than as directed by OBEX.
OBEX may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to:
(a) conform to the edicts of the law or comply with legal process served on OBEX or the site;
(b) protect and defend the rights or property of OBEX; and/or
(c) act under exigent circumstances to protect the personal safety of users of OBEX, or the public.

TRACKING USER BEHAVIOR

OBEX may keep track of the websites and pages our users visit within OBEX to determine which OBEX services are the most popular. This data is used to deliver customized content and advertising to customers whose behavior indicates interest in a particular subject area.

AUTOMATICALLY COLLECTED INFORMATION

Information about your computer hardware and software may be automatically collected by OBEX. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the OBEX website. Automatically collected data is retained for internal use only and is not shared with third parties except as required by law. We retain this information for as long as necessary to provide our services or as required by applicable law.

Use of Cookies

The OBEX website may use “cookies” to help personalize your online experience. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can modify your browser setting to decline cookies if preferred. If you choose to decline cookies, you may not be able to fully experience the interactive features of the OBEX services. A cookie management tool will appear upon your first visit to the site, allowing you to opt in or out of tracking mechanisms.

LINKS

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

SECURITY OF YOUR PERSONAL INFORMATION

OBEX secures your personal information from unauthorized access, use, or disclosure using SSL Protocol and security software.
We strive to take appropriate security measures to protect against unauthorized access to your personal information, but no data transmission over the Internet can be guaranteed to be 100% secure.

COLORADO PRIVACY ACT (“CPA”)

In accordance with the Colorado Privacy Act (CPA), OBEX only collects personally identifiable information that is voluntarily submitted by individuals. If you are not a customer or no longer wish to have your information stored, you may exercise your right to opt out by emailing us at coloradoprivacyact@obexpest.com.
OBEX does not sell personal data or use it for targeted advertising purposes. However, should you wish to opt out of any future data-sharing agreements, please email us at privacy@obexpest.com, and we will honor your request.

RIGHT TO DELETION

Subject to certain exceptions set out below, upon receiving a verifiable request from you, we will:

  • Delete your personal information from our records; and
  • Direct any service providers to delete your personal information from their records.

Please note, we may not be able to comply with requests to delete your personal information if it is necessary to:

  • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall, or otherwise perform a contract between you and us;
  • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • Debug to identify and repair errors that impair existing intended functionality;
  • Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided by law;
  • Comply with the Colorado Electronic Communications Privacy Act;
  • Engage in public or peer-reviewed scientific, historical, or statistical research that is in the public interest and adheres to all other applicable ethics and privacy laws, where our deletion of the information would likely make such research impossible or seriously impair its achievement, provided we have obtained your informed consent;
  • Enable internal uses that are reasonably aligned with your expectations based on your relationship with us;
  • Comply with an existing legal obligation; or
  • Otherwise use your personal information internally in a lawful manner compatible with the context in which you provided the information.

NO GDPR COMPLIANCE

This website is intended only for users located within the United States, specifically in Colorado. OBEX Pest Defense, LLC does not target or collect personal information from individuals residing in the European Union, and our website is not intended for use by EU residents. As such, OBEX is not subject to compliance with the General Data Protection Regulation (GDPR). If you are an EU resident, please do not use this website or provide any personal information to us.

CHILDREN UNDER THIRTEEN

OBEX does not knowingly collect personally identifiable information from children under the age of thirteen. If we become aware that we have inadvertently collected such information, we will delete it immediately. If you are under thirteen, you must ask your parent or guardian for permission to use this website.

E-MAIL COMMUNICATIONS

From time to time, OBEX may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. If you would like to stop receiving marketing or promotional communications via email from OBEX, you may opt out of such communications by contacting privacy@obexpest.com.

DATA RETENTION AND STORAGE

OBEX retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including complying with any legal, accounting, or reporting requirements. You may request the deletion of your data at any time, and we will comply unless retention is required by law.
We may store your data on servers provided by third-party hosting vendors with whom we have contracted. We take measures to ensure that our service providers uphold the same data protection standards that OBEX adheres to.

CHANGES TO THIS STATEMENT

OBEX reserves the right to modify this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed of any updates. Significant changes will be communicated by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating privacy information. Your continued use of the website after modifications will indicate your awareness of and agreement to the updated policy, provided the changes are in line with applicable laws.